Request Account Deletion

Request Received

Your account deletion and data removal request has been submitted successfully. You will receive a confirmation email within 24 hours, and your request will be fully processed within 30 days.

Reference ID: BSF-

Please note: Your account will be disabled immediately. Certain records (e.g., invoices and financial transactions) may be retained for the minimum period required by Nigerian law. For questions, email legal@bizsoft.com.ng.

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Account Deletion Request

This action is permanent and irreversible. Please read the information on this page carefully before submitting your request.

Important: Deleting your account will permanently remove your access to BizSoft and erase your personal profile data, settings, and records not subject to legal retention requirements. This action cannot be undone. We recommend that you export your data before submitting this request.

Full Name *

Please enter your full name.

Registered Email Address *

This must match the email address you used to create your BizSoft account.

Please enter a valid email address.

Business / Company Name

Optional, but helps us locate your account faster.

Account ID or Organisation ID

You can find your Account ID by logging in and navigating to Settings → Account Information.

Reason for Account Deletion *

Please select a reason for your request.

Additional Comments

We use this feedback to improve BizSoft. Maximum 1,000 characters.

Data Removal Scope *

Delete everything — Remove my account, personal data, and all business records that are not legally required to be retained.

Personal data only — Remove my personal identifiers only, but retain anonymised business transaction records.

I understand that account deletion is permanent and irreversible, and that I will lose access to all my BizSoft data.

You must acknowledge this before proceeding.

I understand that certain financial records and legally required data may be retained for up to 7 years under Nigerian law (including FIRS regulations), and that this does not constitute a refusal of my request.

You must acknowledge this before proceeding.

I have exported or no longer need a copy of my business data, or I understand that after submission I have a 7-day window to request a data export before deletion is executed.

You must acknowledge this before proceeding.

By submitting this form, you confirm that you are the account holder or an authorised representative. Your request will be processed in accordance with our Privacy Policy. Need help instead? Contact support.

What Happens Next?

Confirmation email — We'll email you within 24 hours to acknowledge your request and provide a reference number.

Identity verification — We may contact you to verify your identity before processing the request.

Account disabled — Your account access will be suspended immediately upon verification of your identity.

Data deletion — Your personal data and account records will be permanently deleted within 30 days of your verified request.

Legal retention — Financial, tax, and compliance records required by Nigerian law will be retained for the legally mandated period (typically 7 years).

Request Account Deletion & Data Removal

Request Received

Account Deletion Request

What Happens Next?

Export Your Data First

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